What drives the uptake and usage of credit by Zimbabwean consumers and small businesses, and how does this usage affect financial health? These are some of the questions that will be answered by a new study based on both survey and credit bureau data from Zimbabwe.

Insight2impact (i2i) – which is developing new measurement frameworks to better understand financial inclusion – and XDS Zimbabwe, a Zimbabwean credit and information bureau, will be collaborating on the study. The two parties have agreed to sign a Memorandum of Understanding (MOU) for the study, which is scheduled to begin in June 2017.

The pilot study will test i2i’s new measurement frameworks by examining the drivers of uptake and usage of credit devices, repayment behaviour, and how uptake and usage relate to financial health, and will explore what this means in terms of financial inclusion in Zimbabwe.

Policymakers and financial service providers interested in the study’s insights about the credit market and its role in improving financial inclusion are invited to keep a lookout for updates on i2i’s website. 

i2i requires the services of experienced researchers to provide technical support for this study. Please read the EOI document for additional information on requirements.